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Needed To Do When Payroll Period had Incorrect Covered Year/Month, Cutoff or Not INORDER Payroll Period ID

Advise first the Client and the team(HRWeb). Backup the Processed DTR and Payroll Register. The backup data must be from the newest payroll period upto the affected payroll period. Generate Proc...
Need to Check if Can't Find Employee in the Admin Portal

If you can't find the employee, most likely the Location and Classification are just newly added or you don't have access for other Location and Classification. Check employee's Location and Classi...
Needed To Do When Transferring Employee to Another Location or Company

This is only for those who had multiple payroll period group or company. Before transferring the employee to another Location or Company, we need to: Deactivate employee in current payroll perio...
Needed To Do Before Deleting Employees in the System

Note: Deleting of Employees are only recommended AFTER Annualization computation. This is to prevent disputes or inaccurate computation in annualization since employee data will be completely removed ...
Bio Server Specification

Here's the recommended specification for Bio Server. Processor: Intel Core i5 RAM: 8GB Hard drive: 480GB SSD OS: Windows 10

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How to Add user in Biometric

Category: Biometric Device

1. in Main Menu click Enroll 2. Add User ID 3. press the finger in biometric 3x for verification 4. click Esc

How to Process DTR

Category: Generate Daily Time Record (DTR)

Process DTR (ALL) Go to Time. Click Generate Daily Time Record (DTR). In Option, select Process DTR. In Payroll Period, select the payroll period cutoff. Click Generate.   Process DTR (By...

How to reset password of SQL Server user

Category: Biometrics

To reset password of a SQL Server user, open SQL Server Management. Select Windows Authentication as Authentication Mode and press Connect. Open Securty > Logins and right click the user you want t...

How to create Section Manager Group and Enroll Employee

Category: Manager Personnel Schedules

You must setup first the section manager, click here to know How to Setup Section Manager. Go to My Staff. Click Manager Personnel Schedules. Click Groups. Click Create a Group. Enter name of t...

How to Change Password (Employee Portal)

Category: Settings

Go to Settings. Click Change Password. Enter Current Password and New Password. Click Save New Password.

How to Add/Remove admin user in biometric device using Crosschex

Category: User

1. In "User" tab 2. Click the User ID 3. then click Modify 4. Add Name as crosschex required It 5. In user Type change if "Normal User" or "Administrator" 6. then Save.  

How to Mass Delete the Transaction Forms

Category: Transaction Management Multiple

Go to Transaction. Click Transaction Management Multiple. Click delete button. Click edit mode? for mass deletion. Click the checkbox of selected transaction forms. Click Delete/Update?.

How to Proces DTR by Grouping

Category: Generate Daily Time Record (DTR)

Go to Time. Click Generate Daily Time Record (DTR). Click the Click Me To Filter OR Individual Processing. In Selected Employee, search the employee. In Option, select Process DTR. In Payroll P...

How to manual upload automatic other deduction

Category: Other Deduction Employee Enrollment

1.  Go to Payroll. 2.  Select Other Deduction Employee Enrollment. 3.  Select a company 4.  Click Set Automatic Deduction. 5. Select deduction. 6. Click Manual Upload Automatic Deduction (arrow u...

How to Generate Payroll Register (Multiple Payroll Period)

Category: Payroll

 Go to Reports  Select Payroll  Under System Default Reports, click Payroll Register  Click Multiple Payroll Period  Select a Filtering from the Dropdown Menu  Choose a Preferred Multiple Payro...

How to Generate Acknowledged Payslip Report

Category: Payroll

 Go to Reports  Click Payroll  Under System Default Reports, click Payslip  Click Generate Payslip View/Acknowledge Report  Select a Filtering from the Dropdown Menu  Click Generate to Proceed ...

How to Generate Payroll Complaint Form with Employment Details

Category: Transaction

 Go to Reports  Choose Transaction  Select Payroll Complaint Form  Click Generate (Employment Details)  Select a Filtering from the Dropdown Menu  Click Generate to Proceed