Articles in this category How to Reset or Clear all Record in Biometric Using Crosschex 1. Go to Device 2. Click Device Parameter 3. Click Clear Attendance Record then click "OK" 4. Initialize the biometric device to return it to its factory settings. How to Import User and Record from Biometric to Crosschex Using Flashdrive 1. Go to Device 2. Click U Operation 3. Click if the user want to read the record from the biometric, restore or backup user. How to Add Device in Crosschex 1. Go to Device 2. In upper left side, Click "Add" 3. Click "Search" to Add the device automatically, If the Search didn't response try to manual input of device information needed in software 4. ... How to Backup User in Crosschex After opening the Crosschex, go to Device tab. Click Synchronize Time. After clicking it, the device must turn Blue. Click Backup User. Click Yes. Wait until it reach 100% then click Close.